Pricing
Simple, flat pricing
Cancel anytime. Pick the plan that matches your support volume.
50% offTemporary 50% off every plan, through 15 September 2026.
| Compare all features | Starter €12,50€25/mo Start free50% off | Most popular Pro €33,50€67/mo Start free50% off | Business €63,50€127/mo Start free50% off | Enterprise Custom Contact sales |
|---|---|---|---|---|
| Plans & limits | ||||
| Chatbots | 1 | 3 | 8 | Unlimited |
| Messages / monthi | ~500 | ~1,600 | ~3,000 | On contract |
| Team members | 1 | 5 | 15 | Unlimited |
| Lead capture / month | 50 | 500 | 2,500 | Unlimited |
| Automation rules | 3 | 20 | 50 | Unlimited |
| Conversation history | Unlimited | Unlimited | Unlimited | Unlimited |
| 7-day free trial | ✓ | ✓ | ✓ | ✓ |
| AI & answers | ||||
| AI chatbot (Claude) | ✓ | ✓ | ✓ | ✓ |
| Automatic website indexingi | ✓ | ✓ | ✓ | ✓ |
| Hybrid search (semantic + keyword) | ✓ | ✓ | ✓ | ✓ |
| Multilingual replies | ✓ | ✓ | ✓ | ✓ |
| Anti-hallucination & honest “no answer” | ✓ | ✓ | ✓ | ✓ |
| Strict rules / guardrails | ✓ | ✓ | ✓ | ✓ |
| Human-only mode (no AI) | ✓ | ✓ | ✓ | ✓ |
| AI actions & toolsi | ✓ | ✓ | ✓ | ✓ |
| Source citations in replies | - | ✓ | ✓ | ✓ |
| Long-term visitor memoryi | - | ✓ | ✓ | ✓ |
| AI models | ||||
| Standard · Claude Haiku 4.5i | ✓ | ✓ | ✓ | ✓ |
| Smart · Claude Sonnet 5i | - | ✓ | ✓ | ✓ |
| Premium · Claude Opus 4.8i | - | - | ✓ | ✓ |
| Premium · Claude Fable 5i | - | - | ✓ | ✓ |
| Choose the model per chatboti | - | ✓ | ✓ | ✓ |
| Smart auto-routing (best model per question)i | - | ✓ | ✓ | ✓ |
| AI modes & answer tuning | ||||
| Reasoning depthi | Fast | Balanced | Deep | Expert |
| Answer lengthi | Standard | Detailed | Full | Full |
| Context depth (grounding sources)i | Standard (10) | Deep (18) | Maximum (30) | Maximum (30) |
| Adjustable creativityi | - | ✓ | ✓ | ✓ |
| Brand personas (saved voices)i | 1 | 2 | 5 | 20 |
| 8 tone presets + custom brand voice | ✓ | ✓ | ✓ | ✓ |
| Human-like response pace | ✓ | ✓ | ✓ | ✓ |
| Max messages per conversation | ✓ | ✓ | ✓ | ✓ |
| Answer self-check (verifies against sources)i | - | - | - | ✓ |
| Live usage & cost readouti | ✓ | ✓ | ✓ | ✓ |
| Knowledge base | ||||
| Knowledge bases | 3 | 10 | 30 | Unlimited |
| Knowledge pages / bot | 150 | 500 | 1,500 | Unlimited |
| File upload (PDF, docs) | ✓ | ✓ | ✓ | ✓ |
| Weekly deep re-crawl | ✓ | ✓ | ✓ | ✓ |
| Knowledge gaps & AI re-categorization | ✓ | ✓ | ✓ | ✓ |
| Chat widget & appearance | ||||
| Website chat widget | ✓ | ✓ | ✓ | ✓ |
| 8 theme presets + custom colours | ✓ | ✓ | ✓ | ✓ |
| Gradient accents & 9 fonts | ✓ | ✓ | ✓ | ✓ |
| Custom chat icon & bubble shape | ✓ | ✓ | ✓ | ✓ |
| Home screen & message list | ✓ | ✓ | ✓ | ✓ |
| Live “thinking” timeline | ✓ | ✓ | ✓ | ✓ |
| Customizable widget animationsi | ✓ | ✓ | ✓ | ✓ |
| Streaming replies with live markdown | ✓ | ✓ | ✓ | ✓ |
| Emoji, file upload & ratings in chat | ✓ | ✓ | ✓ | ✓ |
| Show / hide by country, device or URL | ✓ | ✓ | ✓ | ✓ |
| White-label (remove “Powered by”) | - | - | - | ✓ |
| Custom widget domain | - | - | ✓ | ✓ |
| Channels | ||||
| Website chat widget | ✓ | ✓ | ✓ | ✓ |
| WhatsApp (Business Cloud API) | - | ✓ | ✓ | ✓ |
| Facebook Messenger | - | ✓ | ✓ | ✓ |
| Instagram DMs | - | ✓ | ✓ | ✓ |
| Telegram | - | ✓ | ✓ | ✓ |
| SMS (two-way) | - | ✓ | ✓ | ✓ |
| Discord | - | ✓ | ✓ | ✓ |
| Slack | Soon | Soon | Soon | Soon |
| Microsoft Teams | Soon | Soon | Soon | Soon |
| Human handoff & inbox | ||||
| “Talk to a human” button | ✓ | ✓ | ✓ | ✓ |
| Auto-escalation on frustration | - | ✓ | ✓ | ✓ |
| Shared inbox / help desk | - | ✓ | ✓ | ✓ |
| Live visitor typing preview | ✓ | ✓ | ✓ | ✓ |
| Custom takeover message & agent profile | ✓ | ✓ | ✓ | ✓ |
| File attachments in replies | ✓ | ✓ | ✓ | ✓ |
| Automation | ||||
| Proactive triggers (conditions + actions) | ✓ | ✓ | ✓ | ✓ |
| Rules engine (events) | ✓ | ✓ | ✓ | ✓ |
| Flow builder, basic (messages, questions, conditions, tags) | ✓ | ✓ | ✓ | ✓ |
| Flow builder, advanced (API, AI nodes, logic/branching) | - | ✓ | ✓ | ✓ |
| Greeting variants (A/B) | 1 | 5 | 10 | 20 |
| A/B testing | - | ✓ | ✓ | ✓ |
| Leads & commerce | ||||
| Lead capture forms | ✓ | ✓ | ✓ | ✓ |
| Lead scoring | - | ✓ | ✓ | ✓ |
| Custom scoring rules | - | - | ✓ | ✓ |
| Payment link in chat | ✓ | ✓ | ✓ | ✓ |
| Buy in chat: cart & checkout | - | ✓ | ✓ | ✓ |
| Calendar booking | - | ✓ | ✓ | ✓ |
| Booking types | 1 | 3 | 5 | 10 |
| Product recommendation cards | - | ✓ | ✓ | ✓ |
| Commerce integrations (Shopify, WooCommerce, Magento) | - | ✓ | ✓ | ✓ |
| Visitors & analytics | ||||
| Visitor country + device | ✓ | ✓ | ✓ | ✓ |
| Full visitor profile | - | ✓ | ✓ | ✓ |
| Conversation analytics & charts | ✓ | ✓ | ✓ | ✓ |
| CSAT / ratings | ✓ | ✓ | ✓ | ✓ |
| Sales & revenue reporting | ✓ | ✓ | ✓ | ✓ |
| Wait time & agent performance | ✓ | ✓ | ✓ | ✓ |
| Security & support | ||||
| GDPR compliant + DPA | ✓ | ✓ | ✓ | ✓ |
| 2FA & re-auth on sensitive actions | ✓ | ✓ | ✓ | ✓ |
| Email transcript & data export | ✓ | ✓ | ✓ | ✓ |
| Encrypted visitor memory | ✓ | ✓ | ✓ | ✓ |
| Email support | ✓ | ✓ | ✓ | ✓ |
| Priority support | - | - | ✓ | ✓ |
| Dedicated onboarding & migration | - | - | - | ✓ |
All plans include a 7-day free trial and can be cancelled anytime.
Need help getting started?
Our team will set up your chatbot, build your knowledge base, and get everything live within 48 hours.
View done-for-you services →Frequently asked questions
Can I change plans anytime?
Yes. Upgrade or downgrade whenever you like from the billing page. Changes take effect immediately and are prorated.
What happens when I hit my limit?
Your chatbot keeps working, but new conversations beyond your monthly limit show a short unavailable message until the next cycle or an upgrade.
Is there a free trial?
Yes, every self-serve plan starts with a 7-day free trial. Starter needs no card (it includes up to 20 trial conversations); Pro and Business take your card up front so they convert automatically when the trial ends. Cancel anytime before then and you are not charged. Enterprise is sales-led, so just contact us.
Do you offer annual pricing?
Yes. Switch to the Annual tab on any plan to save 15% versus monthly. The annual plan is billed monthly at the lower rate, so your headline price is always lower than monthly.
Do you take a cut of my conversations?
No. Plans are flat monthly or annual fees. There are no per-message surcharges.