Help center
Everything you need to set up and run your chatbot. Start with the 5-minute guide, or jump to a topic.
Getting started
Getting started (5 minutes)Create a chatbot, add your content, and embed it on your site with one script tag. The fastest path to a working AI widget.Getting started
Install the widgetAdd the chat widget to HTML, WordPress, Shopify, or Webflow.Build & customize
Knowledge baseTrain your bot from files (PDF, DOCX, CSV), website scraping, FAQs and product catalogs. Remove a source and its answers vanish instantly.Build & customize
CustomizationSet your chatbot's appearance, greeting and messages, behavior, language auto-detect and visual flows, all in a live preview.Integrations
IntegrationsConnect WhatsApp, Facebook Messenger, WordPress, Shopify, Zapier and CRMs like HubSpot and Pipedrive, so one bot works across every channel.Operate
Analytics & reportingTrack conversations, top questions, unanswered rate, visitor sentiment and A/B tests, then read every chat in the shared inbox.Operate
Error codesLook up customer-facing bot errors without exposing internal details.Operate
Team membersInvite teammates by email, assign owner, admin or agent roles, and control who can change settings and billing.Operate
Billing & plansHow the 7-day trial, upgrades, downgrades, invoices and plan limits work, and where to manage your subscription.Operate
Troubleshooting & FAQQuick fixes for a widget that does not appear, a bot that says it does not know, and replies in the wrong language.Developers
API referenceSend visitor messages, sync your product catalog and keep conversation context programmatically, with auth and endpoints.