Customization
Appearance
Set colors, bubble shape and size, position, fonts, and custom CSS (Pro+). A live preview shows your changes.
Messages
Set the greeting, placeholder, fallback message, and welcome buttons.
Behavior
Tune the response tone, auto-open timing, language auto-detect, and sentiment handling.
Flow builder
Build a guided conversation visually. When a flow is enabled it drives the chat; otherwise the bot answers freely from your knowledge base.
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