Customization

Appearance

Set colors, bubble shape and size, position, fonts, and custom CSS (Business+). A live preview shows your changes.

Set the greeting, placeholder, fallback message, and welcome buttons.

Tune the response tone, auto-open timing, language auto-detect, and sentiment handling.

Build a guided conversation visually. When a flow is enabled it drives the chat; otherwise the bot answers freely from your knowledge base.

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