Knowledge base
The knowledge base is the only source the bot answers from. Keep it accurate and it stays accurate.
Sources
- Files: PDF, DOCX, TXT, MD, CSV
- Website: scrape a page and same-site links (depth 2)
- FAQ: add question/answer pairs directly
- Products: upload a CSV/JSON catalog for product cards
Re-indexing
Edit or remove a source any time. Removing a source removes its answers immediately.
Was this helpful?