Lumio Assistant Online
All capabilities
Where your team works
Your team @-mentions the bot in Slack and it answers.
The same AI agent that runs on your site also lives in Slack. Mention it in a channel and it replies in the thread, with the same grounding and safety gates.
Live demo
Same bot, in Slack
One knowledge base powers the website widget and the Slack assistant.
Answers in the thread
Mention it and it replies inline, so the whole team sees the answer.
Same safety gates
It still cites sources and declines what it cannot back up.
Questions about this
How does the bot end up in Slack?
You connect the workspace on the Slack page of the bot. After that anyone can @-mention it in a channel and it answers from the same knowledge as the website widget.
Do my customers see those questions?
No. The Slack side is your team asking; the visitor-facing widget is a separate conversation with its own history.
Does a handover from the website land in Slack too?
Yes, when you switch the notification channel to Slack: the conversation appears with the visitor's question and a link to take it over from the inbox.
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento