Lumio Sales Online
All capabilities
Know your visitor
Every chat shows who the visitor is and how hot the lead is.
See where they came from, what they browsed, how often they have visited. A 0 to 100 lead score updates live based on their behaviour.
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UTM and referrer tracking
Know exactly which campaign, channel or search term brought this visitor.
Full session history
Pages viewed, time on each page, cart activity and previous chats.
Live lead score 0 to 100
Based on page depth, product views, cart activity and return visits. Updated every second.
Questions about this
What do I see about a visitor?
Where they came from, which pages they read, how often they were here before, their country and their device, next to the conversation.
What is lead scoring?
A score per conversation built from that behaviour and the questions asked, available on Pro and up, with your own scoring rules on Scale.
Is this GDPR-proof?
The data stays in the EU, tracking can be switched off per bot, and a visitor can be deleted with their conversations from the data page.
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
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Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento