Lumio on Messenger Online
All capabilities
Messenger support
Handle Messenger conversations from a single inbox.
Connect your Facebook page. The same bot that answers on your website answers Messenger threads. Your team replies from one place.
Live demo
Same bot, same knowledge
No duplicate content setup. Train once, answer everywhere.
Unified inbox
Messenger, web chat, WhatsApp and email all land in the same conversation list.
Auto-reply and handoff
The bot handles the first response around the clock. Your team takes over with one click.
Questions about this
Which Facebook page can I connect?
Any page you administer. After connecting, messages from Messenger land in the same inbox as the website conversations.
Does the bot use the same knowledge?
Yes, one bot answers on both channels, so an answer you improve for the website is immediately better in Messenger.
Can my team reply by hand?
Yes, from the inbox. The bot goes quiet in that conversation the moment a person takes it over.
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento