Lumio Support Online
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Grounded answers
It answers from your content, and nothing else.
Point it at your docs, website and FAQ. Every reply comes straight from what you uploaded. When the answer is not in your knowledge base, it says so instead of guessing.
Live demo
Scripted preview. Click a suggested question to explore, the live assistant answers from your own content the same way.
Answers only from your knowledge base
No invented facts, no wandering off-topic. It stays inside the content you gave it.
Says "I do not know" on purpose
An honest blank beats a confident wrong answer. Off-topic questions are declined, not faked.
Shows the source it used
Grounded answers carry a clickable reference so the customer can trust them.
Ready when you are
Put this to work on your own content
Train it on your docs in minutes, embed it in one line, and let it handle this for your customers 24/7. Plus 140+ free tools included.
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Other things the agent can do
Live order status & stockBook a meeting in chatPay in chatCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST API