Lumio Support Online
All capabilities
Timely outreach
Greet the right visitor at the right moment.
Set rules to open the chat automatically based on which page they are on, how long they have been browsing, or what they browsed before.
Live demo
Page-based triggers
Open on the pricing page, at cart abandonment, or on specific product pages.
Time-based triggers
Greet after 20 seconds on a page or when a session reaches 3 minutes.
Exit intent
Detect when a visitor is about to leave and send a last message before they go.
Questions about this
What can open the chat by itself?
Time on the page, scroll depth, an exit intent, a specific URL or a returning visitor, each with its own message.
Does it nag on every page?
No: a trigger fires once per session and stays quiet after the visitor closes it, which is the difference between a nudge and a pop-up nobody wants.
Can I use a different message per page?
Yes, the trigger carries its own text, so the pricing page can ask a different question than the blog.
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento