Lumio Support Online
All capabilities
Global reach
One bot. Every language your customer speaks.
The bot detects the visitor's language from their first message and replies in the same language. No extra setup per language.
Live demo
Auto-detect on first message
No dropdown menus. The visitor writes in any language and the bot follows.
Same knowledge base
Train once in English. The bot answers in 30-plus languages from the same content.
Switches mid-conversation
If the visitor switches language, the bot switches too without losing context.
Questions about this
How does it know which language to use?
From the visitor's first message, not from the browser setting, so someone typing Dutch on an English page gets a Dutch answer.
Do I have to translate my knowledge?
No. It reads your sources in the language they are written in and answers in the language of the question.
Can I force one language?
Yes, per bot, when you want every conversation in one language regardless of what the visitor writes.
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento