Lumio Support Online
All capabilities
Humans on standby
When it should stop, it hands off to a human.
On phrases like "speak to a human" or sustained frustration, the bot steps back, the chat lands in your Live inbox, and your team takes over in the same conversation.
Live demo
Scripted preview. Click a suggested question to explore, the live assistant answers from your own content the same way.
Knows when to step back
Escalation triggers on intent and tone, not just a magic word.
No dead ends
The visitor is never stuck talking to a bot that cannot help.
Same conversation
Your team picks up the full history in the Live inbox, instantly.
Ready when you are
Put this to work on your own content
Train it on your docs in minutes, embed it in one line, and let it handle this for your customers 24/7. Plus 140+ free tools included.
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatPay in chatCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST API