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Conversation design
Design exactly how conversations flow, without writing code.
Draw your chat paths on a visual canvas. Branch on keywords, visitor tags, or previous answers. Publish in one click.
Live demo
Drag-and-drop canvas
Connect steps by drawing lines, reorder by dragging. No YAML, no regex, no code.
Conditional branching
Split paths based on what the visitor says, their language, or their purchase history.
One-click publish
Preview the full flow before going live. Roll back instantly if you want to change something.
Questions about this
When do I need a flow instead of the AI?
For a path that must go the same way every time: an intake, a qualification, a return. The AI answers the free questions around it.
How does a flow branch?
On what the visitor says, on a button, on a known property of the visitor or on the answer to an earlier step, drawn on the canvas rather than written in code.
Can I test it before it goes live?
Yes, the builder runs the flow in a preview conversation, so you walk the path yourself before a visitor does.
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento