All capabilities
Connected to your store
It checks real orders and live stock, in the chat.
Connect Shopify, WooCommerce or Magento and the bot answers real order and stock questions itself. No more "where is my package" tickets landing on your team.
Live demo
Lumio Support Online
Real order lookups
Pulls live order status, carrier and tracking straight from your store, in the conversation.
Live stock answers
Tells customers what is in stock right now, so they buy with confidence.
Works with your platform
Shopify, WooCommerce and Magento connectors, on the Pro plan and up.
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
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Other things the agent can do
Trained on your contentBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento