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All capabilities
Smart automation
Set a rule once. Let the bot act on it every time.
Build rules in plain language: if a visitor mentions a keyword, tag them, route them, or trigger a reply automatically.
Live demo
Keyword and tag triggers
Fire a rule when the visitor says a word, lands on a page, or carries a tag from a previous visit.
Action library
Tag, assign to a team member, send a reply, close the conversation, or fire a webhook.
Always on
Rules run 24/7 in the background without a human needing to be online.
Questions about this
What does a rule look like?
If this happens, do that: a keyword, a page, a language or a sentiment as the trigger, and a tag, a handover, a notification or a reply as the action.
How many rules do I get?
3 on Starter, 20 on Pro and 50 on Scale, per bot. Enterprise is set per contract.
Do rules run before or after the AI answer?
The trigger is checked on the incoming message, so a rule can hand the conversation over before the bot ever writes a reply.
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento